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Compass Support Early help for families

Birmingham Children’s Partnership have come up with a new way of supporting families in Birmingham. A new network has been set up for ten voluntary sector ‘Early Help leads’ to co-ordinate family support in local neighbourhoods.

Early Help focuses on building on a family’s strengths and interests to offer positive, practical support and help manage difficult issues & challenges.

Compass Support is the lead agency working with Birmingham Children’s Trust in Erdington.

We are working with Community, voluntary and faith sectors, health, family support, social work, police, schools, further education, nurseries, children’s centres, health visitors and GPs to coordinate local help in Erdington.

Our Community Connectors have an excellent knowledge of the local community; the services available, gaps in support, and the ‘needs’ of our children, young people and families.

Compass Support are committed to ensuring both families and professionals have the information and support they need to make lives and communities better.

We provide:

  • A helpline for families and professionals to get support to access early help 0121 303 8461 (Operating hours: Monday-Friday, 9am – 5pm)
  • A comprehensive list of resources and support services in the area
  • Weekly networking meeting for professionals with speakers from a broad range of agencies
  • Early help training to professionals
  • Tailored training support for schools and other agencies to support families and young people with the issues they face
  • A monthly newsletter
  • Specialised training to our network of professionals on emerging issues
  • Information about available grants for families
  • Regular event and information updates on our social media channels. Click here for our Facebook or Twitter.

To request support for families please fill out the form on the relevant link below please fill in the below Family Connect form:

Families requesting support

Professionals requesting support for families

To find contacts for other localities across Birmingham, click here.

For more information or to join our mailing list, email:

Other key contacts 

  • From Birmingham With Love offers a range of Birmingham-based support services for anyone to access.
    Click here for their website
  • Birmingham’s SEND Local Offer offers help, advice and information about services available for your child or young person from birth to 25 years with a Special Educational Need or Disability (SEND).
    Click here for their website
  • Birmingham Solihull Women’s Aid offers support for women and children affected by domestic violence and abuse.
    Click here for their website or call 0808 800 0028
  • Birmingham Carers Hub provides a wide range of free support to help those who are in caring roles.
    Click here for their website or call 0333 006 9711

How can I access this service?
To find out more information about how we can support you and your family you can contact us by calling 0121 748 8199 or by emailing

Helpful Resources

Below is list of resources and support services available in the local area. Click any of the icons to find out more about these services.

Finding us

Make an enquiry

If you are interested in booking or finding our more about this service, our friendly, professional staff will be more than happy to answer any questions or queries you may have.

Tel: 0121 748 8199


Or submit your enquiry via our contact form