Teams of support workers, volunteers and local residents are invited to join the neighbourhood group where members identify issues within their local environments and report the failures through the correct channels to improve the area.
Through “Walk and Talk” activities on the estate, the groups create effective methods of highlighting estate management priorities while creating engaging social sessions. Main areas of focus are public open spaces, communal areas, walkways and paths; once identified, the teams then work together with a designated officer to report these faults to the relevant authorities.
Citizens are trained with practical knowledge on how to log and report issues, enabling them to more efficient at lobbying local improvements. This project is run in collaboration with a number of our other services, including Happy Streets and our Community Organisers Programme, to increase social connections between residents and become active members of the community.